Fortnum & Mason The Parlour
Amazing ice cream!The best ice cream sundaes ever! The service was excellent and we weren't rushed at all even though the parlour was busy.01/06/2013 00:00:00Tea for my Grandparent's AnniversarWe booked a large table for my Grandparent's 65th Wedding Anniversary (afternoon tea) and we weren't disappointed. The table was well situated by the window, and the service was impeccable. Despite turning up an hour earlier than booked, the restaurant manager had the table ready within 5 minutes of asking. The tea and all the food was delicious. Great service, and always great with children too.01/06/2013 00:00:00Superb for special occasions!I went to the Parlour with two friends for my birthday tea. Everything about the experience was superb on every level. The food was delicious, the service was excellent and the whole experience was magical. Our thanks to all the staff who made our afternoon so special.25/05/2013 00:00:00Top venue for a special occasionWe celebrated a joined birthday at the Parlour because the menu of special treats is so amazing. When I told the staff about the birthdays, they surprised us with a cup cake and sparkler. The staff is super friendly and efficient, the 50's ice cream parlour décor is great and the food presentation beautiful. Shame there's no music, but apart from that it's a unique experience I'd recommend to anyone (contrary to one might thinks, it's not stuffy) despite the steep bill. There's no dress code but they recommend "tending towards elegance", but even my "T-shirt and jeans" son didn't feel intimidated. Loved it. Highly recommended.24/05/2013 00:00:00The service was simply outstanding,The service was simply outstanding, our lovely waiter made a huge fuss of our children and the food was gorgeous! We will definitely be returning!!!11/05/2013 00:00:00Birthday TreatsWe decided to take our daughters to The Parlour for afternoon icecreams for our youngest's fourth birthday. What a hit. The staff were really friendly and the food, as expected was amazing. Our five year old has already requested a revisit for her next birthday!11/05/2013 00:00:00Out for super icecreams and tea!As a couple we don't go to London often so this was a real treat! We were looked after very well, with friendly, happy but efficient staff. The ice cream sundaes were out of this world yet affordable and the tea was served properly, as it should be in England with a sustantial teapot and an attractive strainer. The restaurant had a nice bubbly feel about it as people around us were so obviously enjoying themselves!10/05/2013 00:00:00Delicious ice cream at TheDelicious ice cream at The Parlour. Will certainly return.07/05/2013 00:00:00All of the staff were incrediblyAll of the staff were incredibly helpful. The restaurant is beautifully laid out. They will quite happily bring you more of anything you like eg more sandwiches or scones. They also do a gorgeous gluten free option.
I would thoroughly recommend Afternoon Tea at Fortnums04/05/2013 00:00:00Happy Birthday GirlI recently visited The Parlour for lunch on my birthday. My friend called ahead and to advise them it was my birthday, and they very kindly tied helium balloons to our table, put a candle in my sundae and the staff all sang Happy Birthday!! The service was excellent and the staff very friendly, and it was certainly a pleasant surprise they got involved in my brithday. The Palour has a reputation for the best sundaes in London for good reason! I had the 26 miles, 385 yards and it was divine! Highly recommend The Parlour for a yummy treat. We also had lunch (Chicken & Bacon Stack and the Swiss Mushroom Melt), which I wouldn't recommend, but for a sundae, it doesn't get any better. Thank you to the staff for making my birthday extra special.01/05/2013 00:00:00Great for cocktails & SundaesAn American Diner style restaurant. We visited with friends who had heard about the Gin Cocktails and they were a real treat! Definitely worth the money. The ice cream sundaes were great too.21/04/2013 00:00:00Afternoon Excellence.A great place to bring your kids for afternoon tea. Excellent service. Beautiful surroundings and the best strawberry strudel ever!20/04/2013 00:00:00An experience not to be missedA lovely place to have afternoon tea, catching up with friends.15/04/2013 00:00:00Lovely relaxing parlourGreat cakes and ice realm, service not rushed. Very clean. A great lunch. Very good children's menu.07/04/2013 00:00:00Fun with my SonA lovely place to go to with my Son - his choice - at 11 years old. A bit special but relaxed and friendly. This was our third visit.30/03/2013 00:00:00Winter ice creamWe tried the Parlour for a back to front dinner after work. The ice cream was so big we didn't eat anything else!
Great service. Recommend sharing a sundae rather than one each!20/03/2013 00:00:00For heaven's cakeFabulous late lunch after a spot of art at the Royal Academy and another outstanding date at F&M's parlour. A great table and a special birthday cupcake with the most charming service. We will be back!!!23/02/2013 00:00:00The Parlour's ice creamsWe took several grandchildren out for a treat to the Parlour in half-term week and it was certainly a success. Everything was well presented, the table was comfortable and we all really loved the ice-cream desserts, which were fabulous ! The first courses were not spectacular, but they were OK. The person showing us to our seats lacked the smile factor, but she was efficient. Neither the coffee, nor the milk accompanying it were hot, so that is a minus. So in summary I would say that if we had only had desserts I would have given more outstanding comments.21/02/2013 00:00:00London treat essentialWhenever I visit London I always try & go to F&M. I love the atmosphere and the quality of the experience. We visited for a long weekend at half-term and lunch at The Parlour was 'going out on a high' for us. I was very keen to treat my partner and step-daughter, particularly to show off the mini ice creams that come with coffee. We had salads and sandwiches, ice cream sundaes, Austrian cake and coffee - it was all divine. The Parlour is a great place to take older children & adults & it felt like a real treat - making memories for our future and for my step-daughter. We will come again and again!11/02/2013 00:00:00Queue next to tables.Generally satisfied of the friendly service and the quality of catering and food. Wasn't very pleased with being hurried to take the order and having people in the queue waiting next to us as we were being served.09/02/2013 00:00:00birthday partyI took my daughter and 8 friends to the ice cream parlour for her birthday. All the ice creams were lovely but the knickerbocker glory is a must.25/01/2013 16:00:00great ice cream treatFantastic service, loved the mini ice cream cones at the stay. It was a birthday treat from my sister, & we had a great time18/01/2013 16:00:00Thank youI visited The Parlour as my Birthday present for my Mum's 60th birthday. We had a great time and the experience was fantastic. I would definitely recommend Fortnum and Masons to others.12/01/2013 16:00:00Hot chocolateI took my two daughters to the parlour for a post Xmas treat, the hot chocolate is out of this world it's quite a show watching them make it , mr willy wonker eat your heart out.
Make sure you are hungry before you visit , my six year old was in ice cream heaven but her eyes were bigger than her belly , like the rest of us .
A real gem05/01/2013 16:00:00Birthday Afternoon TeaLovely Parlour - Great Staff & friendly atmosphere. Nice Decor & reasonably priced. I had a great Birthday Lunch & my Friends enjoyed themselves too. Cocktails are great. Definitely great if you want a fun relaxed atmosphere. The only downside is the Ladies are quite far from the Parlour & the ques were very long. My only recommendation would be to make a reservation and not just turn up on the day, as the ques again were very long. Very popular Family Friendly Venue.07/12/2012 16:00:00Ice Cream Heaven!Wow, what a place.....come hungry. Very kid friendly and an incredible experience.25/11/2012 00:00:00The ParlourThis time I tried the strudel - it's good, if a little small - I've been spoiled by the size of their ice cream flights. I recommend an ice cream flight and a pot of jubilee tea!25/11/2012 00:00:00The PARLOUR!What's to be said - well I have been a few times, and had the icecream flights with tea. The flavours are good - and they are not overly sweet at all. another thing, the contrast of the hot tea and the cold icecream is great - you should gie it a try when you are there.
It's a very nice open space, bright and elegant - I think it's a nice little date spot if you are inclined towards that sort of thing.
As to the other itens, I have had the steak sandwich which was very good, a little small - but this is not the area to be looking for a bargain.
It is a fun treat overall, staff are polite - worth a try. But BOOK - the wait can be very long otherwise!27/10/2012 00:00:00Ice cream to die forAmazing ice cream combinations, huge portion sizes. Absolutely yummy. I will be going back. Great for special occasions, but don't go there on after a meal, you need lots of space to eat the large portion sizes.21/08/2012 16:00:00